Privacy Policy

Privacy Policy

Introduction

Welcome to https://exclusive-boat-charter-experiences-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, services, or sites linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you through the following interactions:

  1. Using Our Services: When you sign up as an authorized user for our applications, create an account, or access our services, we collect and process your personal information to provide a seamless experience.
  2. Visiting Our Websites: Every time you browse our websites, we may log general information about your device and browsing behavior for analytics and improvement purposes.
  3. Communications: We may reach out to you via email, phone, or SMS for marketing, transactional, or service-related communications. You can opt-out of these communications at any time.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: This includes your user name, profile picture, and other details associated with your account creation.
  • Payment Details: Any financial information required for transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial and Purchase Data: Information about your purchases, booking preferences, and financial interactions with our company.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices when you use our apps.
  • Location Data: Your geographic location when using our services or visiting our websites.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide about our products or services.
  • Social Media Information: Data obtained from social media platforms when you connect your accounts to interact with us.
  • Product Preferences: Details about the products or services that interest you, including any customization preferences.

We collect this data through direct user input, automated tracking technologies (like cookies and device fingerprints), and third-party partners who assist in our operations.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These are essential for the basic functions of our website, such as allowing you to log in or navigate through secure areas.
  • Preference Cookies: We use these cookies to remember your preferences, language settings, and ad choices.
  • Analytics Cookies: They help us analyze user behavior, track trends, and understand how our site is used, enabling us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once this period expires, we securely delete or anonymize your data unless we are obligated to preserve it for legal, tax, or accounting reasons.

Security Measures

To safeguard your information, we have implemented robust security measures:

  • Data Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data security standards to assist us in processing transactions and providing services.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct any inaccurate or incomplete information we have about you.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, except under certain legal circumstances.
  • Restriction: The possibility of restricting our processing of your data in specific situations.
  • Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The ability to object to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: Protection against unfair treatment due to exercising your data rights.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or questions regarding this Policy, please contact us: